Privacy Policy

Mike Lambert's Plumbing & Heating, Inc.(“we”, “us”) is a plumbing and heating company at 369 Main St, Spencer, MA 01562. This page explains what information we collect and what we do with it, in plain language.

What we collect

When you fill out a form on this site, apply for a job, or call us, we collect what you give us: your name, phone number, email address, service address, and what you need done. Calls to our phone line may be answered by an automated assistant and may be recorded so we get your request right.

How we use it

To do the work: scheduling your appointment, calling or emailing you back, sending invoices, and keeping a record of the jobs we've done for you. We do not sell your information to anyone.

Who helps us handle it

We use trusted service providers to run our phone line, send email, and manage our schedule (for example our phone carrier, email delivery service, and our field service management software). They process your information only to provide those services for us.

SMS & text messaging

Mobile information and opt-in data will not be shared with third parties or affiliates for marketing or promotional purposes. Text messaging originator opt-in data and consent will not be shared with any third parties. We may share your personal data, including your SMS opt-in or consent status, with third parties that help us provide our messaging services — including but not limited to platform providers, phone companies, and any other vendors who assist us in the delivery of text messages — under strict confidentiality obligations.

We collect mobile phone numbers when you submit them through our website forms or give them to us on a call. We use this information solely to send text messages you have consented to receive. Message and data rates may apply.

To stop receiving SMS communications, reply STOP, QUIT, END, REVOKE, OPT OUT, CANCEL, or UNSUBSCRIBE to any message, or contact us at (833) 969-4330. Upon receiving your opt-out request, we will stop sending further messages.

Questions

Call us at (833) 969-4330 or write to 369 Main St, Spencer, MA 01562. See also our Terms of Service.